Terms of service

1. Introduction

These Terms & Conditions (“Terms”) govern your use of the C5 Logistics website and services, including any SMS communications you receive from us. By using our Site, requesting quotes, or opting in to receive SMS messages, you agree to these Terms.

2. Acceptance of Terms

By continuing to use our Site and services, you acknowledge that you have read and agree to these Terms. If you do not agree, please discontinue use of our Site and services.

3. SMS Consent Communication

  • No Third-Party Marketing: Phone numbers for SMS are not shared with third parties or affiliate companies for marketing.

  • Scope: By opting in, you consent to receive the types of SMS messages described here.

4. Types of SMS Communications

If you consent to receive text messages from C5 Logistics, you may receive:

  • Shipment updates (quotes, pick-up, delivery notices)

  • Billing inquiries or notifications

  • Internal or external communication between employees and/or customers

  • Promotional offers or deals (only if you explicitly opted in for promotions)

Example: “Hello, this is a reminder for your freight pick-up scheduled on [Date] at [Time]. Reply STOP to opt out at any time.”

5. Message Frequency

Frequency varies based on your activity and our services. For instance, you may receive up to 10 SMS messages per week related to shipments, quotes, or billing.

6. Potential Fees for SMS Messaging

Standard message/data rates may apply, depending on your carrier plan. Fees may vary domestically or internationally. Contact your mobile provider for details.

7. Opt-In Methods

You may opt in to receive SMS by:

  • Verbally agreeing during a conversation

  • Checking a non-mandatory SMS consent box on an online form

  • Filling out a paper form with explicit SMS consent language

8. Opt-Out Method

You can opt out at any time by:

  • Replying “STOP” to any SMS from us

  • Contacting us directly to request removal

Once you opt out, you’ll no longer receive SMS unless you opt in again.

9. Help

If you need assistance with SMS, you can:

  • Reply “HELP” to any SMS from us

  • Contact us:

10. Standard Messaging Disclosures

  • Message and data rates may apply.

  • Text STOP to opt out anytime.

  • Text HELP for assistance or visit our Privacy Policy and Terms & Conditions.

  • Message frequency may vary.

11. Governing Law

These Terms are governed by the laws of the State of Florida, without regard to conflict-of-law principles. Any legal action or proceeding will be brought in the courts of Collier County, Florida.

12. Contact Us

If you have questions or concerns about our Privacy Policy or Terms & Conditions, please contact us:

C5 Logistics
2500 48th St S.
Wisconsin Rapids, WI 54494

  • Quote Requests: ops@c5expedite.com

  • Billing: billing@c5expedite.com

  • Recruiting: recruiting@c5expedite.com

We value your trust and are committed to protecting your personal information. Thank you for choosing C5 Logistics.